Hillsborough Youth Sports – Refund Policy
To request a refund, please email Treasurer@HillsboroughYouthSports.org with a detailed explanation. The board will review your request and decide if a refund applies, and how much can be refunded.
General Refund Guidelines:
- Before the start of the season (first practice marks the start of the season): Full refund minus $25 processing fee
- During the first 2 weeks of the season: 75% refund minus $25 processing fee
- After 2 weeks of the start of the season: No refund
- Late fees are non-refundable
- Uniform purchases are non-refundable
Refunds may be accessed for the following; please reference the additional details pertaining to each:
- Injury
- Moving out of the area
- Team roster not filled due to lack of participation
Medical Refunds:
If a child is medically unable to participate, a doctor’s note on letterhead is required. If requested before the season starts (before the first practice), a full refund will be issued minus a $25 administration fee. If the injury occurs within the first 3 weeks of the season, a 75% refund will be issued minus a $25 administration fee. If the injury occurs after the first 3 weeks of the season, no refund will be given since program costs have already been incurred.
Moving Refunds:
If proof is provided that the child is moving out of the school district before the season starts, a full refund minus a $25 administration fee will be granted. If the move happens within the first 3 weeks of the season, a 75% refund will be issued minus a $25 administration fee. If the move happens after the first 3 weeks of the season, no refund will be given since program costs have already been incurred.
Roster Not Filled:
If a team roster cannot be filled due to lack of participation:
- Option 1 – Credit towards the *following season or another HYS sport (valid for one year).
- Option 2 – Full refund minus $25 administration fee.
*If the roster still cannot be filled the following season, the credit will be renewed for one more year. If unused within the additional year, the credit will expire and no refund will be issued.
Refunds will NOT be approved for:
- Weather cancellations
- Change of interest
- Unhappy with team assignment
- Requests not honored
- Scheduling conflicts
Work bonds will be refunded according to this refund policy. They will not be refunded if volunteer hours are not fulfilled, including unexcused absences or no-shows. Please speak to your team's head coach if you have questions regarding the work bond requirements.
Refund Process:
- Credit Card payments – Refunds returned to the same card on file (2–3 weeks, minus applicable fees).
- Check payments – Refund check mailed to the home address on file (2–3 weeks).
Additional Notes:- No refunds or prorated fees for missed practices/games or late registrations.
- Hillsborough Youth Sports reserves the right to waive this policy in extenuating circumstances at the discretion of the Board of Trustees.